Policy

To ensure the proper planning, we request 3 business days to successfully meet your standard catering needs. Larger events, receptions, dinners and custom orders require a minimum of 14 days' notice. Due to the high volume of events and catering on campus, dates sell out quickly. We recommend booking early to hold your date.

Orders placed with less than preferred notice will be subject to availability and approval. All food and beverage charges are subject to applicable taxes.

To ensure the success of your event, please note the following requirements:

• All orders are considered final 24 hours in advance of event.
• For events with 50 or more guests, final number of guests is required 10 business days prior to the event.
• Please speak to the Catering manager if you need to increase more than 10%, every attempt will be made to accommodate an increase.
• Billings are based on the guarantee or the actual, whichever is higher.

DIETARY RESTRICTIONS

We will do our best to accommodate any dietary restrictions that may arise during the planning of your event. Please contact us at brownsfoods@sl.on.ca when you are booking your catering/event order. Dietary restrictions are due 10 business days prior to the event along with the final guest numbers.

 
Depending on the number and nature of these restrictions, additional charges may apply for dietary restrictions that require meals to be brought in (ie. Kosher items).

Our kitchen is not a Nut-Free or Gluten Free environment, while we will take reasonable precautions, please note that there is no guarantee that any products will be nut or gluten free.

CANCELLATION POLICY

If the cancellation is received after the final guest numbers are submitted, 100% of food charges will apply.

PRICES AND GUARANTEES

Prices are subject to change but will be guaranteed 30 days prior to the function. All catering orders are subject to 13% HST. Taxes are subject to change due to revised provincial tax legislation.

PERISHABLE FOOD POLICY

Due to Food Safety and Health Regulations, we do not recommend keeping opened perishable items after the event has taken place. We do not assume any liability for adverse reactions from food taken after the event.

SERVICE

All prices quoted include sustainable service ware. (Plates, flatware, cups etc.) which will be collected after your function. As we strive to maintain a sustainable service, we do offer disposable plates upon request.

China that is not a part of our collection that is required by the host will be subject to a rental fee.

Linens will be provided by Events and Banquet services. Please speak to them directly to communicate your needs.